Limited Time Offer
Shipping Policy
At Zainzio, we want to make your shopping experience as seamless as possible. That is why we are proud to offer 100% Free Standard Shipping on all orders shipped to all 50 states across the USA—with no minimum purchase required. Free shipping is available for a limited time.
100% Free Shipping
No minimum purchase required on all orders to the USA
All 50 States
Coverage across every state in the United States
Limited Time
Take advantage of this special offer while it lasts
Fast, reliable delivery to your doorstep
Processing Time
1-2 business days
Transit Time
3-5 business days
Delivery Window
4-7 business days total
1 Shipping Timelines
Our total delivery time is split into two parts: processing time and transit time.
Order Processing Time: 1 – 2 business days.
Our team reviews, packages, and prepares your order for shipment. Orders placed before 2:00 PM EST Monday through Friday are typically processed the same day. Orders placed on weekends or major holidays will begin processing on the following business day.
Transit Time: 3 – 5 business days.
Once your order leaves our facility, this is the time it takes to travel to your doorstep.
Estimated Delivery Window: Most customers receive their order within 4 to 7 business days from the date the order was placed.
Please note: Shipments to Alaska, Hawaii, and U.S. territories may occasionally experience slightly longer transit times depending on regional carrier schedules.
2 Order Tracking
The moment your package is scanned by our shipping carrier, an automated email will be sent to the address you provided at checkout. This email will contain your dedicated tracking link so you can follow your lighting order's journey in real-time. Please allow up to 24 hours for the tracking information to update on the carrier's portal.
3 Shipping Carriers
To ensure your items arrive safely and quickly, we partner with trusted, reliable domestic delivery services including USPS, UPS, and FedEx. The specific carrier is chosen automatically based on the size of the package and your geographic location.
4 Shipping Address Accuracy
Please double-check your shipping address during checkout. We work quickly to process and ship your orders, which means we can only accommodate address changes if the order has not yet entered the processing queue. Zainzio cannot be held responsible for orders delivered to an incorrectly entered address.
If you notice an error in your shipping details, please contact us immediately at support@zainzio.com with your order number.
5 Lost, Missing, or Damaged Shipments
If your tracking information indicates that your package was delivered but you cannot find it, please check with neighbors, building management, or your local carrier office first.
If your package arrives physically damaged or goes missing entirely during transit, please contact our support team within 48 hours of delivery at support@zainzio.com. We will immediately open an investigation and ensure a replacement or solution is issued to you right away.